Email and phone contact
Privacy policy
These principles describe how EKO-HUM spol. s r.o. processes personal data you voluntarily provide when contacting us by email or phone listed on this website.
Data controller
The controller is EKO-HUM spol. s r.o., registered office Přemyslovců 449/60, 747 07 Opava, email: info@ekohum.cz, phone: +420 553 780 211.
Purpose and legal basis
We process data to reply to your enquiry or request and, where relevant, to discuss an order. The legal basis is our legitimate interest in communicating with prospective customers (Art. 6(1) (f) GDPR) or steps prior to entering into a contract at your request (Art. 6(1) (b) GDPR).
What data we process
From email or phone communication we process the contact details you choose to share with us (for example an email address, phone number and message content).
Recipients and processing
Your message is delivered to the controller via an email or telecom service provider. The provider acts as a processor only to the extent needed to deliver the communication.
Retention period
We keep the data for as long as needed to handle the communication, typically no longer than 12 months after the last contact, unless a longer period is required to protect legal claims or by law.
Your rights
You have the right of access, rectification or erasure, restriction of processing, objection to processing, and the right to lodge a complaint with the Czech Office for Personal Data Protection (www.uoou.cz).
Privacy contact
For privacy matters contact us at info@ekohum.cz.